Intellisync:
It all started when I wanted to sync my work Outlook to Yahoo so that my work event would show up in my personal calendar and vice versa. What do think happens, a cryptic error that is wrong. “Cannot log into Yahoo. Please check your user name and password and try again.” Well actually, you dumb program, if you enter a wrong user name and password you will get a prompt to re-enter them again.
So being a happy premium member that I am, I search Yahoo help. No luck. Oh here is phone number for premium members. Thats Me! Joy, my problems are solved!
I call Yahoo support line and ask about Intellisync. Well they can’t help but they can give me a number, OK. I also asked two other questions while I had them on the phone, but I will come back to that.
I called the Intellisync support number and find that it is no longer in service. I call Yahoo back and let them know. They tell me that since they just found out that the number no longer works that I should send a message to support via one of the web-based forms. OK, bye Yahoo support. I submit the form with my Intellisync problem and sure enough I get an auto-response that says they don’t f’ing support Intellisync.
Are your palms starting to sweat like mine are? That’s because you are pissed like me.
Two other questions:
Remember those two other questions I asked about when I was on the phone. Well…
1) Do you have an estimate on when Yahoo! Go will be ready for the T-Mobile Dash?
Response: I don’t know but here is an email to contact someone who will know.
Me: Well I send off the email and sure enough it gets kicked back as undeliverable. My mouth is now just hanging. It might not even be attached anymore, I don’t know because all I feel is rage.
2) I noticed a message on the login screen that Yahoo! Mail will now have unlimited storage, is that for premium users or free users?
Response: That is for all users.
Me: Wow that is great for everyone but what the F do I pay for a premium membership for? I guess that can now be answered one less advertisement on the Yahoo Mail interface and a customer support line that might as well be making up shit and telling it to me in German.